Stop Sending Word Docs. Use a Form.

take it easy... make it easy

You just heard about a fabulous event. You’re thrilled when the host emails you to gather some information. And then you see they’ve attached… a Word doc. With questions, and underlined areas to fill in the answers. You start typing and the formatting immediately falls apart. If you’re on your phone, forget it, you won’t be completing anything until you can sit down at a computer. In a parking lot? Good luck.

​It’s pretty obvious that whoever designed that form did not have the recipient’s experience in mind. They did what was easiest for them. Turns out, the technology caught up with the frustration.

Read More